REFUND POLICY

RETURNS

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at sonitradersincorporation@gmail.com. Please note that returns will need to be sent to the following address:
617 N Silver Leaf Ln, Round Lake, IL, 60073, United States.

DAMAGES & ISSUES

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. In the case of damaged or defective items, please ship the items back to us and you are entitled to a full refund with shipping costs.

RETURN SHIPPING COSTS

For all eligible returns (excluding defective or damaged items), the refund will be for the product price only. Shipping costs are non-refundable. If the return is due to damage or incorrect items, shipping costs will be fully refunded along with the order.

REFUNDS

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at sales@sonitradersinc.com.