SHIPPING POLICY

WHEN WILL MY ORDER SHIP?

Please note that shipments might experience delays due to the high volume of orders.  

Shipping Method

Delivery Time

Order Subtotal

Shipping & Handling

Standard Shipping

5-8 business days

$99 and over*

FREE

Standard Shipping

5-8 business days

Under $99

$4.99

 

*Free shipping with a subtotal of $99 and over, excluding taxes and after any coupons or promotions. 

*NOTE: All orders placed on Friday after 12PM (CT), Saturday or Sunday will be processed on Monday. 

After your order is placed, orders generally process within 5-8 business days. Business days are Monday through Friday only, not including holidays. An order confirmation email will be sent immediately after an order is placed.

*While we will do all that we can to ensure your order is delivered on time, Soni Traders Inc. cannot be held responsible for conditions beyond our control, such as severe weather, postal interruptions, etc.

DO WE OFFER OVERNIGHT SHIPPING?

No, we currently don’t offer the overnight shipping.

HOW DO I KNOW THE STATUS OF MY ORDER?

Once your order has been placed, you will receive a confirmation email.  Then, once your order starts being processed, you will receive another email with a tracking number. You can check the status of your order at any time by clicking the hyperlink in your email or by tracking your number. 

CAN I MAKE CHANGES TO MY ORDER AFTER PLACING THE ORDER?

Once you receive our email stating that your order is confirmed, we are unable to make any changes or modifications to an order, as we begin working on shipping your order immediately. But you can definitely ship the item (s) back to us before 5 business days for your full refund, excluding shipping charges during placing order if any, on the original form of payment or site credit.

WHAT HAPPENS IF MY PACKAGE IS STOLEN?

We are not responsible for lost or stolen packages once they are in the hands of the shipping carrier. Tracking numbers will be provided via email once your order is shipped.
Customers are responsible for monitoring delivery status and ensuring the correct shipping address is provided. If an incorrect address results in a returned package, the buyer is responsible for all reshipping costs.

LISTING ERRORS

In the rare case of a listing error, we reserve the right to cancel the order and issue a full refund.

 

IF YOU HAVE ANY QUESTIONS REGARDING OUR POLICy, FEEL FREE TO EMAIL US AT SALES@SONITRADERSINC.COM. 

 

THANK YOU - WE TRULY APPRECIATE YOU & YOUR BUSINESS!